Why Herbie
Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text.

Why Herbie
Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text.

What Is Herbie AI?

Herbie.AI The Advanced & Matured Conversational AI is the brand from SunSmart Global [SunSmart Technologies Private Limited]. Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture digital smart assistant who can speak to your customers and support them by resolving their queries, purchases and so on. With 24x 7x 365 energetic support and Unified approach, Herbie is available on 13 + social channels. Herbie digitally transforms your business by interacting with your customers in their preferred language. This artificially intelligent bot, an unprecedented and sophisticated voice assistant is far beyond conventional Chatbot

Herbie is a cognitive technology that enables a computer to understand human language and respond in a way that is natural for humans. The technology behind Herbie has been developed through a combination of machine learning, natural language processing and artificial intelligence.

Herbie can be used to process and analyze large amounts of unstructured data to find insights and patterns that would be difficult for humans to find. The technology can be used to help humans make better decisions by providing them with information that they might not otherwise have access to.

Herbie has been used in a variety of different fields including healthcare, finance, retail and education. In healthcare, Herbie has been used to help doctors diagnose and treat patients. In finance, Herbie has been used to help banks prevent fraud and to recommend financial products to customers. In retail, Herbie has been used to help retailers personalize customer experiences and to recommend products. In education, Herbie has been used to help students learn and to customize learning experiences.

The technology behind Herbie is constantly evolving and the potential applications for Herbie are endless.

Herbie Functions & Verticals

Herbie can be used in a range of industries to supply facts or perform tasks like gathering statistics involving product orders, doing surveys, answering patron inquiries, doing registration and bookings. Due to its flexibility, it can be extensively used in education, healthcare, economic and enterprise industries.

Herbie.ai is used for various functions and verticals including but not limited to the following:

- Customer Service: Herbie.ai provides a platform for customer service agents to interact with customers via chatbots. The chatbots can handle a variety of tasks such as answering customer questions, providing customer support, and even taking orders.

- Sales: Herbie.ai can be used to generate leads and even close deals. The chatbots can be used to qualify leads, set appointments, and even process payments.

- Marketing: Herbie.ai can be used to create and deploy chatbots for marketing purposes. The chatbots can be used to promote products and services, collect customer feedback, and even engage in social media marketing.

- Human Resources: Herbie.ai can be used to streamline the hiring process. The chatbots can be used to post job openings, collect resumes, and even conduct initial interviews.

- IT: Herbie.ai can be used to create chatbots for a variety of IT-related tasks such as password reset, account provisioning, and even ticket management.

- Healthcare: Herbie.ai can be used to create chatbots for healthcare-related tasks such as appointment scheduling, prescription refill, and even medical diagnosis.

Herbie The AI Bot

Herbie is equipped with state-of-the-art features, powered by AI and ML. Herbie Chatbot Companies enhances end-user experience through real-time accurate interactions helping its customers improve customer satisfaction and gain market share.

Reduction On Operational Cost

Herbie reduces business costs up to 80% by automating standard low skilled operations.

132+ Languages

Herbie can understand and respond to customers in 132+ languages on text mode and provides 50+ Voice Cultures.

Market Ready

Herbie attains 60-70% maturity on the pilot and gains a momentum of 95% within 6 months.

Frequently Asked Questions

This FAQ provides answers to basic questions about Herbie. Check out our Advanced FAQ for more technical information.
  • Do I Need to Know How to Code to use Herbie?

    Not Required. Even users with basic technical know-how can deploy it easily.

  • What are the social media channels supported?

    Herbie is available in 13 social channels Web Chat , Facebook, Twitter, Skype, SFB, Microsoft Teams,Email, Slack , Kik, Telegram, Twilio, GROUPME, WhatsApp.

  • How do I install Herbie?

    You can find instructions for installing Herbie here: https://www.Herbie.ai/docs/installation/

  • How do I use Herbie?

    Herbie provides a platform that allows you to build and deploy chatbots. You can use Herbie to create bots that can perform a variety of tasks, including providing customer support, answering questions, and providing information.

  • What are the system requirements for Herbie?

    Herbie requires a computer with an Intel or AMD processor, 2 GB of RAM and at least 4 GB of free disk space.

  • What are the features of Herbie?

    Some of the key features of Herbie include: - Machine learning-based natural language processing - Speech recognition - Text-to-speech - Message translation - Virtual assistants - Chatbots - Messaging SDKs - Developer tools

  • How much does Herbie cost?

    Herbie offers two different types of paid plans, as well as a free plan. The paid plans start at $9 per month and go up to $49 per month. The free plan includes basic features and allows you to create up to 10 bots.

  • How do I get started with Herbie?

    If you’re new to Herbie, you can get started by creating a free account on our website. Once you’ve created your account, you’ll be able to install the Herbie app on your mobile device and start using our features.

  • What is the Herbie Developer Portal?

    The Herbie Developer Portal is a site where developers can create and manage Herbie Bot Builder accounts, and build and deploy chatbots.

  • How do I create a Herbie Bot?

    You can create a Herbie Bot by signing up for a free account at https://developer.Herbie.ai/.

  • How do I add a Herbie Bot to my website or mobile app?

    Herbie bots can be added to websites and mobile apps using the Herbie Web Widget SDK or the Herbie Mobile SDK. For more information, see https://developer.herbie.ai/docs/widget/

  • How do I customize my Herbie Bot?

    To customize your Herbie Bot, you can add or edit intents, entities, and dialogs, or you can train your Herbie Bot using the Herbie Bot Builder.

  • Can Herbie understand my local native language?

    Herbie has the capability to interact in 132+ languages and the ability to understand the multiple dialects of the geographic area.

  • How Chatbots Can Help Me with Customer Service?

    Quite a lot. Just think of them as your virtual customer assistants. It can greet your visitors by their name, thank them for their placed order, or ask about their wellbeing. They can also place orders, get product availability, search for a specific product, update on order status, answer FAQ questions, collect leads or registration forms! and has the ability to understand the multiple dialects of the geographic area.

  • How do I manage my Herbie Bot?

    Herbie offers an easy-to-use Bot Builder Platform that makes it easy to design, test, deploy, and manage your chatbots.

  • What are the benefits of using Herbie?

    There are many benefits to using Herbie, including: -Herbie offers a natural language processing (NLP) engine that can understand human language and respond accordingly -Herbie offers a wide range of integrations with third-party applications, making it easy to connect with other tools and systems. -Herbie offers a robust set of features and functionality, making it a powerful tool for businesses of all sizes. -Herbie is easy to use and offers a wide range of support options, making it a great option for businesses of all levels of expertise.

  • How is Herbie different from other chatbot platforms?

    There are a few key ways that Herbie differentiates itself in the chatbot platform market: Herbie offers a comprehensive, end-to-end platform that allows businesses to design, develop, deploy, and manage chatbots on a single, unified platform. Herbie also offers pre-built chatbots for popular enterprise applications, including Salesforce, ServiceNow, Zendesk, and more. Herbie’s chatbots are powered by artificial intelligence and natural language processing, which allows them to understand and respond to complex queries and requests. Herbie offers a free chatbot builder tool that allows businesses to create chatbots without any coding or technical expertise. Herbie’s platform is highly scalable and can be deployed on-premise, in the cloud, or hybrid.

  • What industries is Herbie suitable for?

    Herbie is suitable for a wide range of industries, including healthcare, retail, banking and financial services, insurance, telecommunications, and more.

  • What are some examples of Herbie Bots?

    Herbie bots can be used for a variety of tasks, such as scheduling appointments, providing customer support, managing finances, ordering food, booking travel, and more.

  • How do I train my Herbie Bot?

    There are a few ways to train your Herbie Bot: 1. You can use the Herbie Bot Builder to train your Bot. 2. You can also use the Herbie BotKit to train your Bot. 3. You can also use the Herbie API to train your Bot.

  • How do I connect my Herbie Bot to my CRM or ERP system?

    Herbie has a number of integration capabilities out-of-the-box, and also provides a robust set of APIs to enable any type of integration. If you are looking for an out-of-the-box integration, Herbie provides connectors for leading CRM and ERP applications including Salesforce, Dynamics, SAP, Oracle, and more. If you are looking to build a custom integration, Herbie provides a set of APIs to enable any type of integration.

  • Can I use Herbie for customer support?

    Yes. Herbie’s enterprise-ready bots are built to handle the most common customer queries, such as account balances, account details, and more.

  • What languages does Herbie support?

    Herbie supports over 131+ languages.