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Bring Real Digital Transformation and grow your Business!
Generative AI Powered Conversational AI – Discover a new level of Growing your Business Herbie.AI. 24×7×365 – Customer Service, New Business, Customer Retention, Employee Productivity, Operational Excellence and more with Herbie.AI.
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“Your Business, Powered by Agentic AI”

Short supporting line about transforming business operations using AI-driven automation.

Goodbye Bots. Hello Autonomous Agents.

Traditional automation stops at rule-based execution. Herbie.AI takes the next leap — enabling AI agents that understand intent, retrieve knowledge in real-time, and perform actions autonomously. With built-in memory, reasoning, and self-learning loops, Herbie.AI brings autonomy into business operations.
Automation >> Intelligence >> Autonomy >> Herbie.ai
Autonomos

Enterprise-Grade Agentic AI that Works With You.

Each Herbie.ai agent combines language understanding, contextual retrieval, and tool execution.
They don't just answer—they act:

Sales agent

Engages leads, retrieves CRM data, and schedules follow-ups with leads deatils.

Support Agent

Resolves issues by fetching live knowledge from DMS, CRM, or ERP.

Procurement Agent

Handles RFPs, vendor queries, and purchase orders autonomously.

HR Agent

Onboards employees, answers queries and automates HR work flows.

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Retrieval-Augmented Generation at the Core.

Herbie.AI integrates RAG pipelines to enable knowledge-grounded reasoning.

Multilingual Maestro

Engage with true conversational AI Powered with Generative AI

Herbie.AI – an advanced and sophisticated generative AI-powered voice assistant. Herbie.AI is a round-the-clock, multicultural and multilingual digital assistant that can verbally interact with your customers in their preferred language to address their questions, personalized transactions and more. With its energetic 24/7 unified support across 15+ social channels, Herbie.AI digitally transforms your business by having human-like conversations with customers to resolve their needs and drive growth.

Multilingual Maestro
Key Features of Herbie.AI

Largest Language Understanding

Voice - 70+ languages and text - 132+ languages proficiency

Universal API Adapter

Seamlessly integrate any of your systems with low code.

Fastest Go Live

Info / FAQ bots – Just Go Live same day. Transaction Bots with in weeks

Key-Features-of-Herbie

Human Sense
Technology

95%+ maturity level, the highest standard achieved.

Primary
Focus

Digital Transformation through Generative/Conversational AI.

Strategic
Partnerships

Rapidly expanding with Tier-1 Partners across 30+ Countries and growing.

Multilingual Maestro

Enhanced Customer Experiences

Human Web Chat, Virtual Assistant – Voice & text – Seamless integration with 15+ Social Channels – Integration with internal Applications.

Human Sense Technology

Herbie understands the intent & conceptuality of the conversation and responds 95%+ times perfectly to the expectation equal to a Human.

Human Contact Center

Live Agent Functionality with Smart Queue System. Inbuilt advanced features like Canned Response, Paraphrase settings, Tone Settings.

Universal API Adapter

For seamless integration with Core Systems, CRM Applications, etc. Pre-Integrated with Open LLM Modes like ChatGPT, Google etc.

About Herbie.AI

Revolutionary AI platform empowers optimal business decisions

Herbie.ai

Happy customers

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Happy Customers

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Industry Verticals

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Monthly Conversations

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SME Clients

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SME Clients

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Trusted by Enterprises Worldwide

Herbie.AI is trusted by enterprises in BFSI, Manufacturing, Retail, and Public Sector to deliver measurable ROI — faster response times, reduced operational load, and improved customer experience.

Build, Deploy, and Scale Your AI Workforce.

Deploy Herbie.AI across departments and integrate with your enterprise stack (Microsoft 365, Salesforce, SAP, Azure, AWS).

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Generative AI Powered Conversational AI Voice Assistant

Herbie.AI – Advanced Multilingual Smart Voice Assistant available instantly across 15+ social channels and serves 16+ Industry Verticals. We are a multinational intelligent automation company, focusing on digital transformation of enterprises with unique voice enabled virtual assistants. The main objectives includes:
Enhanced Customer Experiences

Transforming customer interactions for exceptional, personalized experiences that drive loyalty.

Improved Employee Productivity

Boosted efficiency fostering productivity, innovation, and organizational excellence seamlessly.

Reduced Operation Cost

Efficient operations cutting costs, enhancing sustainability for long-term business success.

Expand Business

Strategic expansion initiatives unlocking new markets, amplifying growth, and diversifying portfolios.

Increased Revenue

Optimized strategies driving revenue growth and maximizing business profitability effectively.

Business Verticals

Banking & Financial Services

Overview of members for effective collaboration and communication.

Insurance

Goal setting and results evaluation are critical for achieving success.

Retail

Identifying, attracting, and selecting candidates for organizational success

Healthcare

Documents outlining functions for organized and efficient operations.

Utilities

Defining roles to enhance teamwork and organizational effectiveness.

Education

Explore growth paths within our dynamic and diverse organization.

Government

Streamlined process for efficient and employee-friendly vacation requests.

Manufacturing

Smooth transitions for enhanced workplace productivity and satisfaction.

FMCG

Distributing important updates and information for staff awareness.

Frequently Asked Questions

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What are the unique advantages of Herbie.AI compared to Competition?

Herbie.AI is advanced Generative AI Powered Conversational AI Voice Assistant and offers incomparable advantages compared to our competition.

  1. Our own Generative AI LLM Model coupled with Conversational AI Hybrid Technology offers key features every corporate must have on their Digital Transformation Journey.
  2. No Manual Training: No need to manually train Info or FAQ bots — just upload and go live.
  3. 95%+ Maturity achieved in a short span of time.
  4. Speaks 132+ Languages Globally: Powered by our own TTS service — no metered charges from external providers.
  5. Ready to Use Across 15+ Channels: WhatsApp, Facebook, Instagram, Alexa, and more — no code change or data manipulation required.
  6. Live Chat / Live Agent Functionality: Smart Queue System supports text, audio, video, and conferencing capabilities.
  7. Universal API Adapter: Enables seamless integration with any of your systems.

Herbie.AI speaks more than 132 languages. Below are some of the languages. Please write to us at support@demo.sunsmartglobal.com for more details.

Afrikaans, Akan, Albanian, Amharic, Arabic, Armenian, Assamese, Aymara, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Breton, Bulgarian, Burmese, Catalan, Cherokee, Chichewa, Chinese, Croatian, Czech, Danish, Divehi, Dutch, English, Esperanto, Estonian, Faroese, Finnish, French, Fulah, Galician, Ganda, Georgian, German, Greek, Guarani, Gujarati, Haitian, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Inuktitut, Irish, Italian, Japanese, Javanese, Kalaallisut, Kannada, Kashmiri, Kazakh, Khmer, Kinyarwanda, Kirghiz, Korean, Kurdish, Lao, Latin, Latvian, Limburgish, Lingala, Lithuanian, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Northern Sami, Norwegian, Norwegian (bokmal), Oriya, Oromo, Pashto, Persian, Polish, Portuguese, Punjabi, Quechua, Raeto-Romance, Romanian, Russian, Sanskrit, Sardinian, Scottish Gaelic, Serbian, Shona, Sicilian, Sindhi, Sinhalese, Slovak, Slovenian, Somali, Sotho, South Ndebele, Spanish, Sundanese, Swahili, Swati, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tigrinya, Tsonga, Tswana, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Venda, Vietnamese, Welsh, Western Frisian, Wolof, Xhosa, Yiddish, Yoruba, and Zulu.

We can deploy Herbie.AI as per your business requirements.

  • On Premises
  • On Cloud
  • Hybrid

We are certified with

  • ISO 27001 – for Data Security
  • ISO 9001, SEI-CMM – for Process Maturity
  • Cert-in – for Vulnerability Clearance
  • Compliance with Data Privacy & Protection regulations like GDPR, DPDP, NESA, etc.
  • General Info / FAQ Bots: You can go live within hours or minutes.
  • Transactional Automation: Depending on the availability of APIs in your systems, you can plan deployment in multiple trenches of 10–15 use cases every 4 weeks.

Herbie Certificates

Cert-in Certified 
ISO 27001
ISO 9001:2015
SEI-CMM Level 3
VAPT Certified
GDPR Compliant
DPDP Compliant
NESA compliant

Universal API Adapters

Global Universal API Connectivity Solution

Herbie.AI provides secure and flexible API solutions to easily integrate with your existing systems. Our API adapters are universal and support:

The tokenized adapters facilitate robust integrations while maintaining privacy and security. Businesses can leverage Herbie’s conversational abilities to digitally transform key services and extract greater value from their current tech stack in a seamless manner.

RESTful APIs

Connect to REST APIs for real-time data exchange in JSON format.

Web Services

Integrate via XML-based web services for seamless interfacing. 

Different Formats

Herbie can adapt to your preferred data transmission methods and standards.

Human Sense Technology

Herbie.AI can process and understand information uploaded to generate highly accurate AI models powered by Generative AI that respond to questions with 98% precision.

Omnichannel Capabilities

Pre-built integrations allow for instant activation across 15+ social channels without any data changes or coding required. Customers can be engaged wherever they are.

Flexible
Integrations

Real-time Universal API adapters facilitate secure, authenticated integration of internal systems into conversational services with low code for seamless stakeholder interactions.

Fortified
Security

Multiple certifications and compliances with standards like ISO 27001, ISO 9001, SEI CMM, Security Vulnerability, HIPPA, GDPR, DPDP, NESA, etc. make Herbie.AI the safest conversational.

Scalable
Deployment

Options to deploy on
premises, on private or public clouds maintain equal security. Suitability for any business governance models and infrastructures.

Suitable
Pricing

Affordable pricing ranges from One Time Pricing, Annual Subscriptions (both on premises & Cloud deployments), Conversations based pricing on SAAS.

Multilingual
Skills

Dynamic language management enables real-time conversation across 132+ languages. Content is intelligently served in the user's spoken tongue for personalized assistance.

Augmented
Support

The live agent centre leverages smart queueing systems and tools like paraphrasing, container texting, Text, Audio, Video & Conferencing modes support augmenting the customer engagement.

Safety & Security of Herbie.AI

Software Suggest Quadrant – Champion

We have rightfully earned a reputation for being innovators in our field. Our AI platform is the most relied upon and acclaimed solution available. Herbie.AI has been recognized as a Champion in the 2023 Magic Quadrant report for Enterprise Conversational AI Platforms by Software Suggest, along with several other prominent industry recognitions, cementing its position as a leading player in the space.
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Our Testimonials

Voices of Satisfied Clients

Our testimonials reverberate with the satisfaction of our esteemed clients. Explore real-life accounts highlighting the transformative influence of our services. From streamlined processes to enhanced efficiency, our clients share stories of success. These testimonials serve as a testament to the dedication we bring to every partnership, reaffirming our commitment to delivering excellence. Join the ranks of those who have experienced the positive change our solutions bring, and let their stories inspire your journey with us.

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