Fuel your growth with Generative AI Powered Conversational AI
Safe, Secured & Compliant
Virtual Hospitality
Smart Hospitality with Herbie.AI
The travel and tourism sector is highly competitive, with customers expecting customized, seamless service whether researching online or engaging face-to-face. Legacy systems often fail to keep pace with rising demands. However, artificial intelligence presents opportunities to elevate service across the entire guest journey in new ways.
Herbie.AI act as virtual concierges available 24/7 via websites and apps. Guests gain instant access to personalized recommendations, booking assistance, local attraction details and reservation changes from any device. This level of convenient, responsive service around the clock improves guest satisfaction and loyalty.
Meanwhile, hospitality staff spend less time addressing common FAQs so they can focus on forging genuine connections and handling complex tasks. AI concierges also seamlessly integrate with property management systems to access the latest availability, rates and package details for customized upsell opportunities.
Once on-site, visitors enjoy interactive digital way finders, directories and in-room assistants powered by conversational AI. Herbie.AI provide real-time navigation assistance, tips for dining and activities, wake-up calls, room service orders and more. This elevates the in-person experience to match the convenience of digital channels. Staff enjoy similar efficiency gains from automating routine paperwork and communication tasks.
Conversational AI also strengthens operations behind the scenes. Herbie.AI monitor energy usage, maintenance records, inventory levels and KPIs to surface anomalies or inefficiencies. They flag safety hazards, coordinate repairs and schedule staff. AI handles paperwork, forecasts demand patterns, routes room service deliveries, optimizes stock levels and streamlines the check-in/out process as well. This results in significant labor savings that boost the bottom line.
By analyzing historical and real-time guest data, AI assistants uncover invaluable insights. They identify the attributes of top spenders to replicate successes, pinpoint source markets or room types requiring upgrades, determine the most engaging amenities and spot emerging trends or pain points. Staff make smarter, more lucrative decisions informed by AI-driven intelligence.
Finally, AI systems easily adapt copy, features and dialog flows to regional languages and cultures. Herbie.AI deliver hyper-personalized service whether interacting with domestic or international visitors. Anthropic ensures ethical, unbiased conversations as well. In today's experience-driven travel sector, conversational AI presents a major opportunity to redefine hospitality.
For Customers
Comprehensive Customer Product Assistance
Accounts Management
Account Receivable & Payable
Outstanding Receivable customer wise
Yet to raise Invoice customer wise
Outstanding Receivable
Receivable Forecasting
Cash flow Plans for
Outstanding Payable
Upcoming Payments
Payment Approvals
Credit / Debit Notes
Suppliers
How To Series
View RFPs
Status of RFP Submissions
Download PO
Upload Delivery Schedules & Status
Upload & Track Invoice Status
Dealers
How To Series
Product & Sales Contents
Online Ordering
Stock Positions
Returns, Payments
Knowledgebase
Operations System
Integrated Enterprise Operations Solutions
- Management
- Employees
- Customers
Frequently Asked Questions
What are the unique advantages of Herbie.AI compared to Competition?
Herbie.AI is advanced Generative AI Powered Conversational AI Voice Assistant and offers incomparable advantages compared to our competition.
01. Our own Generative AI LLM Model coupled with Conversational AI Hybrid Technology offers key features every corporate must have on their Digital Transformation Journey.
02. No Manual training of Info / FAQ bots. Just upload and go Live
03. 95%+ Maturity in a short span of time
04. Speaks more than 132 Languages globally – Our own TTS service. No need to pay for metered charges from other players.
05. Ready to Use across 15+ channels like WhatsApp, Facebook, Insta, Alexa and more… No Code Change or Data Manipulation
06. Live Chat / Live Agent functionality with Smart Queue System – Supports Text, Audio, Video and Conferencing Facilities.
07. Universal API Adapter for easy integration with any of your systems.
What are the Languages Herbie.AI can speak?
Herbie.AI speaks more than 132 languages. Below are some of the languages. Please write to us at support@herbie.ai for more details.
Afrikaans, Akan, Albanian, Amharic, Arabic, Armenian, Assamese, Aymara, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Breton, Bulgarian, Burmese, Catalan, Cherokee, Chichewa, Chinese, Croatian, Czech, Danish, Divehi, Dutch, English, Esperanto, Estonian, Faroese, Finnish, French, Fulah, Galician, Ganda, Georgian, German, Greek, Guarani, Gujarati, Haitian, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Inuktitut, Irish, Italian, Japanese, Javanese, Kalaallisut, Kannada, Kashmiri, Kazakh, Khmer, Kinyarwanda, Kirghiz, Korean, Kurdish, Lao, Latin, Latvian, Limburgish, Lingala, Lithuanian, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Northern Sami, Norwegian, Norwegian (bokmal), Oriya, Oromo, Pashto, Persian, Polish, Portuguese, Punjabi, Quechua, Raeto-Romance, Romanian, Russian, Sanskrit, Sardinian, Scottish Gaelic, Serbian, Shona, Sicilian, Sindhi, Sinhalese, Slovak, Slovenian, Somali, Sotho, South Ndebele, Spanish, Sundanese, Swahili, Swati, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tigrinya, Tsonga, Tswana, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Venda, Vietnamese, Welsh, Western Frisian, Wolof, Xhosa, Yiddish, Yoruba, and Zulu.
What are the deployment models of Herbie.AI?
We can deploy Herbie.AI as per your business requirements.
• On Premises
• On Cloud
• Hybrid
What are the Safety Certifications Herbie.AI has?
We are certified with
• ISO 27001 – for Data Security
• ISO 9001, SEI-CMM – for Process Maturity
• Cert-in – for Vulnerability Clearance
• Compliance Data Privacy & Protection regulations like GDPR, DPDP, NESA etc.
How long it will take to deploy Herbie.AI?
General Info / FAQ bots, you can go live within Hours / Minutes.
Transactional Automation depending on availability of APIs of your systems you can plan in multiple trenches of 10 – 15 use cases for every 4 weeks.
Herbie Certificates
Our Global Presence
SAIL Sarathi’–the first of its kind in the Indian steel industry. As a part of #Industry4.0, #SAIL is continuously embracing Digital Transformation
We are happy and thrilled to launch country’s First Virtual Assistant using Herbie.AI and we are the first to launch the transaction automation using Herbie.AI. The overall experience BBK, Bank iThmar & Invita) is very positive and we foresee many more expansions including social channels.
Our Testimonials
Voices of Satisfied Clients
Universal API Adapters
Global Universal API Connectivity Solution
Herbie.AI provides secure and flexible API solutions to easily integrate with your existing systems. Our API adapters are universal and support:
The tokenized adapters facilitate robust integrations while maintaining privacy and security. Businesses can leverage Herbie’s conversational abilities to digitally transform key services and extract greater value from their current tech stack in a seamless manner.
RESTful APIs
Connect to REST APIs for real-time data exchange in JSON format.
Web Services
Integrate via XML-based web services for seamless interfacing.
Different Formats
Herbie can adapt to your preferred data transmission methods and standards.
Human Sense Technology
Herbie.AI can process and understand information uploaded to generate highly accurate AI models powered by Generative AI that respond to questions with 98% precision.
Omnichannel Capabilities
Pre-built integrations allow for instant activation across 15+ social channels without any data changes or coding required. Customers can be engaged wherever they are.
Flexible
Integrations
Real-time Universal API adapters facilitate secure, authenticated integration of internal systems into conversational services with low code for seamless stakeholder interactions.
Fortified
Security
Multiple certifications and compliances with standards like ISO 27001, ISO 9001, SEI CMM, Security Vulnerability, HIPPA, GDPR, DPDP, NESA, etc. make Herbie.AI the safest conversational.
Scalable
Deployment
Options to deploy on premises, on private or public clouds maintain equal security. Suitability for any business governance models and infrastructures.
Suitable
Pricing
Affordable pricing ranges from One Time Pricing, Annual Subscriptions (both on premises & Cloud deployments), Conversations based pricing on SAAS.
Multilingual
Skills
Dynamic language management enables real-time conversation across 132+ languages. Content is intelligently served in the user's spoken tongue for personalized assistance.
Augmented
Support
The live agent centre leverages smart queueing systems and tools like paraphrasing, container texting, Text, Audio, Video & Conferencing modes support augmenting the customer engagement.
Latest Blog
Conversational AI Optimizing Manufacturing & Distribution.
Home > Industries > Manufacturing Chatbot Conversational AI Optimizing Manufacturing & Distribution. In today’s...
AI-Powered Insurance Chatbots Transforming Customer Experience.
Home > Industries > insurance chatbot AI-Powered Insurance Chatbots Transforming Customer Experience. In the...
Top Financial Literacy Chatbots for Student Education
Home > Industries > Educational Chatbot Top Financial Literacy Chatbots for Student Education. In...
Boost Retail Sales with AI Chatbots Your Complete Guide.
Home > Industries > Retail chatbot Boost Retail Sales with AI Chatbots Your Complete...
AI Chat Support for Real-Time Order Tracking in Hospitality.
Home > Industries > Chatbot Hospitality AI Chat Support for Real-Time...
AI Chatbots: Improving Healthcare with Clear Benefits & Uses
Home > Industries > Chatbot Healthcare AI Chatbots: Improving Healthcare with Clear Benefits and...
Educational Chatbots Transforming Student Support & Engagement
Home > Industries > Educational Chatbot Educational Chatbots Transforming Student Support & Engagement The...
The Future of Banking: How Chatbots Will Dominate in 2024
Home > Industries > The Future of Banking The Future of Banking: How Chatbots...
Safety & Security of Herbie.AI
- Privacy Frameworks
- Security Measures
Only necessary user data is collected and processed by Herbie AI as per the principle of data minimization. Redundant or unnecessary data is purged as per retention policies.
Users have access to their data and can edit or delete it upon request. They can restrict or withdraw consent for data usage via simple privacy interfaces.
Whenever possible, sensitive user information is pseudonymized or anonymized before being used for research, analytics or AI model training purposes.
Regular third-party privacy and security audits ensure ongoing compliance with standards. Any non-compliances are promptly resolved.
Herbie AI's protocols are designed to meet the stringent requirements of the General Data Protection Regulation (GDPR) enforced by the EU. This includes provisions around user consent, data protection by design, breach notification and more.
For healthcare customers in the US, Herbie AI ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules for protected health information.
The information security management system at Herbie AI has been certified against the ISO/IEC 27001 standard, demonstrating best practices for managing risks to security.
Automated backups and disaster recovery mechanisms ensure business continuity.
Military-grade encryption of all user data in transit and at rest using SSL/TLS protocols.
Analytical and statistical anonymousization of any personal user information used for research/ML.
Anti-fraud mechanisms like bot detection, CAPTCHA etc. protect against malicious automated activities.
Penetration testing by certified third-party security firms to identify attack surface and strengthen defenses.
Dedicated security operations center monitors 24/7 for threats, with prompt incident response in case of any security events.
Rigorous employee training and policies ensure data is handled responsibly by the organization.
Role-based access controls and multi-factor authentication restrict access to sensitive systems and data.
Multilayer security featuring firewalls, web application filters, malware protection and intrusion prevention.
Adherence to strict privacy frameworks like GDPR, with privacy-by-design approach and data minimization principles.
Application security best practices like input validation, output encoding and session management to prevent exploits.
Regular vulnerability scans using industry-standard tools like ZAP and Dependency-Check to identify and patch any security issues.
Software Suggest Quadrant – Champion
We have rightfully earned a reputation for being innovators in our field. Our AI platform is the most relied upon and acclaimed solution available. Herbie.AI has been recognized as a Champion in the 2023 Magic Quadrant report for Enterprise Conversational AI Platforms by Software Suggest, along with several other prominent industry recognitions, cementing its position as a leading player in the space.
Get Updates & More
Thoughtful thoughts to your inbox