herbie manufacturing

Grow your business with Digital Transformation

With Herbie.AI – Digitally Transformation your business with Enhanced experience among your Customers, Dealers, Suppliers, Employees, Managers & Management.

Safe, Secured & Compliant

You are into a high secured yet very easy to speak to do your transactions with Herbie.AI – ISO 27001, ISO 9001, SEI-CMM, VAPT Certified, GDPR, DPDP, NESA, etc. Certified.
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herbie ai manufacturing

Revolutionary Manufacturing

Innovation Transforms Manufacturing Landscape

Manufacturing continues to undergo rapid transformation as industry leaders seek new ways to increase productivity, reduce costs, and gain a competitive advantage. However, legacy systems and siloed data can hold many organizations back from realizing their full potential. This is where conversational AI comes in. By integrating Herbie.AI and virtual assistants powered by artificial intelligence, manufacturers are able to streamline workflows, enhance decision making, and better empower their employees – all while reducing operating expenses.

Herbie.AI allows you to consolidate different data sources onto a single intuitive platform. Rather than searching various software systems or contacting different internal teams for information, your employees would have one place to go for any work-related questions. Herbie.AI can access data from ERP, CRM, payroll, quality management and more to provide personalized, timely responses.

For instance, by giving factory workers easy access to on-demand technical specifications, safety protocols or scheduling details, mean time to resolution is drastically reduced for any issues on the production line. Maintenance staff spending less time tracking down documentation enables them to complete more work orders per day. And customer service representatives answering common inquiries from a Herbie.AI instead of routing calls can handle a larger volume of interactions.

On the management side, having an AI interface to aggregated operational metrics empowers data-driven decision making. Managers & Supervisors gain real-time insights into productivity, quality, inventory levels and other Key Performance Indicators from their mobile devices. This makes it easier to quickly address bottlenecks, shortages or process deviations as they occur. And by applying predictive analytics to historical performance indicators, the Herbie.AI may even surface areas of potential improvement or risk that human oversight alone could miss.

Herbie.AI’s conversational interface creates a more engaging work experience. Natural language interactions mirror how people typically communicate, resulting in a far more convenient and intuitive user experience compared to legacy systems. Gamification elements can also motivate positive behaviors by incorporating rewards, recognition or competitive aspects into routine workflows. Improving staff morale and satisfaction in this way indirectly boosts manufacturing effectiveness over the long term.

Herbie.AI also scales to meet the unique language and cultural needs of a global workforce. It can easily support multilingual translation to connect employees no matter where in the world they're located. Localization even extends to regional idioms, vocabulary or analogies to deliver the most natural dialogue for each user.

By embracing emerging technologies like Herbie.AI, leading manufacturers are finding new ways to unify disparate data streams, enhance decision making, streamline workflows and better empower their teams. This leads to greater efficiency gains, higher output, reduced costs, better quality control and an improved bottom line.

Smart Solutions

Innovative Intelligent Interaction Solutions

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Smart Voice
Artificially intelligent voice assistant with natural language processing & machine learning capabilities.
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Universal API Adapter
Seamless integration with Core Systems, CRM and other applications for enhanced operational efficiency and connectivity.
Unified interaction icon
Unified Interaction
Integrated human web chat, voice & text virtual assistant for enhanced customer experience across 15+ social channels and internal applications.
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Contextual Intelligence
Dynamic responses tailored to location, product and customer segment for consistent intelligent interaction.
Continuous Engagement icon
Continuous Engagement
Serving your Visitors, Customers, Employees & Senior Management in a charming way, tirelessly 24 x 7 x 365.
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Human Sense Technology
Herbie's Linguistic Prowess ensures 95%+ accurate understanding and human-like response, overcoming language challenges seamlessly.
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Multiple Response System
User queries met with direct answers, options for uncertainties, and internet crawling for data-absent situations.

Shop Floor

Production Management and Tracking

Job Card Status

Status of Production Orders

Overall Production Delivery Status

Checking availability of any of machines

Checking of Stock of any of the material

Time & Attendance and Shift Management

Related Queries

Shopfloor activities

Operations, general queries on various

Regulatory Compliance related queries

Getting Self Help on Procedures / Machine

Accounts Management

Account Receivable & Payable

Outstanding Receivable

Receivable Forecasting

Yet to raise Invoice customer wise

Outstanding Receivable customer wise 

Cash flow Plans for

Outstanding Payable

Upcoming Payments

Payment Approvals

Credit / Debit Notes

Suppliers
How To Series
Download PO
View RFPs
Upload & Track Invoice Status
Status of RFP Submissions
Dealers
How To Series
Stock Positions
Product & Sales Contents
Returns, Payments
Online Ordering
Knowledgebase
Management
Response to Pointed critical details related
Sales
Production
Stores
Finance
Operations
Procurement
HR
Customer Service
Etc.
Employees

Employee Onboarding

Induction

All information related to HR

Self service more than 80 use cases

IT Help Desk

Feedbacks

Customers

General / company information

Product details

Ordering of Products

Track Order Status

Warranty Details & Claims

Feedback

Sales & Inventory Analytics

Sales and Inventory Management Insights

Gain valuable insights into sales trends and inventory management for informed decision-making.

Sales

Top ‘x’ target achievers

Upcoming Sales Orders

Top ‘x’ performing products

‘x’ Low Performing products

Top ‘x’ performing branches

‘x’ Low Performing branches

Top ‘x’ Not moving Products

Top ‘x’ Fast moving Products

Top ‘x’ Performing Sales person

‘x’ Low Performing Sales person

Target Vs Achievement of Company, Branch, Product

Total Sales [YTD, MTD, This week, Today, Date Range, Month - Year]

Product wise Sales [YTD, MTD, This week, Today, Date Range, Month - Year]

Branch wise Sales [YTD, MTD, This week, Today, Date Range, Month - Year]

Product wise sales [Qty, Value] [today, this week, last week, last ‘x’ days, last ‘x’ months]

Stores

Stock Details of Raw Materials & Products – based on Location, Store, etc.

Planned Delivery Schedule of Items

Expiry details of items – based on Location, Store, Date, etc.

Nil Stock Items

Value of Items Expired [today, this week, this month, last ‘x’ months]

Fast moving items with no stock [on daily basis] with number of branches

No Moving Items

Value of Items Damaged [today, this week, this month, last ‘x’ months]

Value of Items Returned [today, this week, this month, last ‘x’ months]

Brand wise Item Replenishment [Today, This week, This month]

Costing of Pricing – based on various parameters

Physical Inventory – Reconciliation

Approval of Returns, Inter Location Transfers

Quick Transfers

Asset Ledgers, Expiries, Warranties, Insurances, AMCs etc.

Procurement

Strategic Sourcing Solutions

Delivery Status

Tender approvals & Status

Payment approvals & Status

Digital Onboarding of Suppliers

Purchase Order approvals & Status

Inactive Suppliers, KYC Expiry of Suppliers

Status of Purchase Requests, RFP, RFQ, etc.

Identify Products and Suppliers, Rates, Supply History, etc.

Status of Return Items

Suppliers

Status of RFPs

Upload Invoices

Payment Status

Active RFPs, Download RFPs, Upload Quotations

Upload KYC Documents, Item Details, Pricing, etc.

Download Purchase Orders, Status of Delivery of Items, etc.

Enterprise Information Hub

Comprehensive Dealer and Company Information

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Dealer Perspective
  • Product List, Price List
  • Product Availability
  • Order Status
  • Delivery Status
  • Outstanding payments
  • Product details
  • New Product Launch Information
  • Latest news
  • Grievances and status tracking
  • Other transactions
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Company Perspective
  • Location wise dealers
  • Dealer Orders
  • Dealer Stocks
  • Dealer outstanding payments
  • Fast moving items
  • Delivery Status
  • Price List
  • Order Analysis
  • Inactive Dealers / Inactive Products
  • Grievances and status tracking
  • Other transactions

Frequently Asked Questions

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Herbie Certificates

Cert-in Certified
ISO 27001
ISO 9001:2015
SEI-CMM Level 3
VAPT Certified
GDPR Compliant
DPDP Compliant
NESA compliant
For Employees

Our Global Presence

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SAIL Sarathi’–the first of its kind in the Indian steel industry. As a part of #Industry4.0, #SAIL is continuously embracing Digital Transformation

Smt. Soma Mondal
Smt. Soma Mondal
Chairman

We are happy and thrilled to launch country’s First Virtual Assistant using Herbie.AI and we are the first to launch the transaction automation using Herbie.AI. The overall experience BBK, Bank iThmar & Invita) is very positive and we foresee many more expansions including social channels.

Rahul Bhalla
CEO
Our Testimonials

Voices of Satisfied Clients

Our testimonials reverberate with the satisfaction of our esteemed clients. Explore real-life accounts highlighting the transformative influence of our services. From streamlined processes to enhanced efficiency, our clients share stories of success. These testimonials serve as a testament to the dedication we bring to every partnership, reaffirming our commitment to delivering excellence. Join the ranks of those who have experienced the positive change our solutions bring, and let their stories inspire your journey with us.

Universal API Adapters

Global Universal API Connectivity Solution

Herbie.AI provides secure and flexible API solutions to easily integrate with your existing systems. Our API adapters are universal and support:

The tokenized adapters facilitate robust integrations while maintaining privacy and security. Businesses can leverage Herbie’s conversational abilities to digitally transform key services and extract greater value from their current tech stack in a seamless manner.

RESTful APIs

Connect to REST APIs for real-time data exchange in JSON format.

Web Services

Integrate via XML-based web services for seamless interfacing. 

Different Formats

Herbie can adapt to your preferred data transmission methods and standards.

Human Sense Technology

Herbie.AI can process and understand information uploaded to generate highly accurate AI models powered by Generative AI that respond to questions with 98% precision.

Omnichannel Capabilities

Pre-built integrations allow for instant activation across 15+ social channels without any data changes or coding required. Customers can be engaged wherever they are.

Flexible
Integrations

Real-time Universal API adapters facilitate secure, authenticated integration of internal systems into conversational services with low code for seamless stakeholder interactions.

Fortified
Security

Multiple certifications and compliances with standards like ISO 27001, ISO 9001, SEI CMM, Security Vulnerability, HIPPA, GDPR, DPDP, NESA, etc. make Herbie.AI the safest conversational.

Scalable
Deployment

Options to deploy on premises, on private or public clouds maintain equal security. Suitability for any business governance models and infrastructures.

Suitable
Pricing

Affordable pricing ranges from One Time Pricing, Annual Subscriptions (both on premises & Cloud deployments), Conversations based pricing on SAAS.

Multilingual
Skills

Dynamic language management enables real-time conversation across 132+ languages. Content is intelligently served in the user's spoken tongue for personalized assistance.

Augmented
Support

The live agent centre leverages smart queueing systems and tools like paraphrasing, container texting, Text, Audio, Video & Conferencing modes support augmenting the customer engagement.

Latest Blog

Safety & Security of Herbie.AI

Data Minimization
Data Minimization

Only necessary user data is collected and processed by Herbie AI as per the principle of data minimization. Redundant or unnecessary data is purged as per retention policies.

User Privacy Controls
User Privacy Controls

Users have access to their data and can edit or delete it upon request. They can restrict or withdraw consent for data usage via simple privacy interfaces.

Anonymization Techniques
Anonymization Techniques

Whenever possible, sensitive user information is pseudonymized or anonymized before being used for research, analytics or AI model training purposes.

Independent Audits
Independent Audits

Regular third-party privacy and security audits ensure ongoing compliance with standards. Any non-compliances are promptly resolved. 

GDPR Compliance
GDPR Compliance

Herbie AI's protocols are designed to meet the stringent requirements of the General Data Protection Regulation (GDPR) enforced by the EU. This includes provisions around user consent, data protection by design, breach notification and more. 

HIPAA Compliance
HIPAA Compliance

For healthcare customers in the US, Herbie AI ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules for protected health information. 

ISO 27001 Certification
ISO 27001 Certification

The information security management system at Herbie AI has been certified against the ISO/IEC 27001 standard, demonstrating best practices for managing risks to security.

In summary, Herbie AI adopts a “privacy by design” strategy to responsibly handle user information as per global best practices and regulations. User privacy remains a top priority.

Automated backups and disaster recovery mechanisms ensure business continuity.

Military-grade encryption of all user data in transit and at rest using SSL/TLS protocols.

Analytical and statistical anonymousization of any personal user information used for research/ML.

Anti-fraud mechanisms like bot detection, CAPTCHA etc. protect against malicious automated activities.

Penetration testing by certified third-party security firms to identify attack surface and strengthen defenses.

Dedicated security operations center monitors 24/7 for threats, with prompt incident response in case of any security events.

Rigorous employee training and policies ensure data is handled responsibly by the organization.

Role-based access controls and multi-factor authentication restrict access to sensitive systems and data.

Multilayer security featuring firewalls, web application filters, malware protection and intrusion prevention.

Adherence to strict privacy frameworks like GDPR, with privacy-by-design approach and data minimization principles.

Application security best practices like input validation, output encoding and session management to prevent exploits.

Regular vulnerability scans using industry-standard tools like ZAP and Dependency-Check to identify and patch any security issues.

In summary, Herbie AI takes a defence-in-depth approach with people, processes and technology to deliver robust security for customers.

Software Suggest Quadrant – Champion

We have rightfully earned a reputation for being innovators in our field. Our AI platform is the most relied upon and acclaimed solution available. Herbie.AI has been recognized as a Champion in the 2023 Magic Quadrant report for Enterprise Conversational AI Platforms by Software Suggest, along with several other prominent industry recognitions, cementing its position as a leading player in the space.

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