herbie ai healthcare

Health Companion

Herbie.AI Personalized Healthcare Assistance

Personalized healthcare is now available around the clock from the comfort of your home. Herbie.AI is a HIPAA compliant personal AI assistant that can provide patients with 24/7 preliminary support by answering their health-related questions about symptoms, medications, and treatments with perfect accuracy without assumptions or unreliable internet searches.

Starting from identifying the right medical provider and booking appointments to managing schedules, downloading prescriptions, booking lab tests, retrieving results, and fulfilling other needs, patients can smoothly interact with the Medical Virtual Assistant in their preferred language. The AI ensures seamless and secure interaction for personalized health services whenever required without time or location barriers.

AI Healthcare Transformation

Transforming Healthcare with AI Impact, Savings, Simplification

Revolutionizing healthcare with AI innovations, ensuring streamlined processes and improved patient assistance for enhanced efficiency and accessibility in the industry.

Save 6.5 B USD

Savings to HealthCare Industry by Generative AI - 6.5 B USD

Efficiency to 68% icon
Efficiency to 68%

Says Healthcare Herbie.AI helped them simplify their experience - 68%

AI Answers 90% icon
AI Answers 90%

Patient Questions can be addressed through Conversational Herbie.AI - 90%

Digital Healthcare

Enhance your customers healthcare experience digitally

Herbie.AI Medical Virtual Assistant serves flawlessly round the clock with human touch for all their enquiries.

digital healthcare herbie

Healthcare MVP

Herbie.AI the MVA of your healthcare chain can

Post engagement follows, surveys and feedbacks to enhance / improve the service levels.

Book and reschedule appointments automatically based on availability, allowing patients more flexibility and control over their schedule.

Act as a virtual assistant to help patients navigate websites/portals, find in-network providers, check insurance coverage and more.

Facilitate remote monitoring for chronic conditions by reminding patients about medications, meals, exercises and collecting health data.

Streamline administrative tasks like payments, registration, preregistration, thereby reducing wait times at facilities.

Monitor post-care instructions and rehab progress to help patients recover smoothly and prevent readmissions.

Provide translation services to overcome language barriers and make healthcare more inclusive and accessible.

Gather and analyse patient feedback to help healthcare providers constantly improve service quality and experience.

Answer common questions about medications, conditions, treatments, etc. to reduce burden on clinical staff and give patients self-service options.

FAQs about Insurance, Billing, Account Information and other important information in simple & plain terms in the language of patient preference so that they can focus on their critical priorities of the moment, which is very important to Healthcare.

Frequently Asked Questions

Herbie Certificates

Cert-in Certified
ISO 27001
ISO 9001:2015
SEI-CMM Level 3
VAPT Certified
GDPR Compliant
DPDP Compliant
NESA compliant
For Employees

Our Global Presence

SAIL Sarathi’–the first of its kind in the Indian steel industry. As a part of #Industry4.0, #SAIL is continuously embracing Digital Transformation

Smt. Soma Mondal
Chairman

We are happy and thrilled to launch country’s First Virtual Assistant using Herbie.AI and we are the first to launch the transaction automation using Herbie.AI. The overall experience BBK, Bank iThmar & Invita) is very positive and we foresee many more expansions including social channels.

Rahul Bhalla
CEO
Our Testimonials

Voices of Satisfied Clients

Our testimonials reverberate with the satisfaction of our esteemed clients. Explore real-life accounts highlighting the transformative influence of our services. From streamlined processes to enhanced efficiency, our clients share stories of success. These testimonials serve as a testament to the dedication we bring to every partnership, reaffirming our commitment to delivering excellence. Join the ranks of those who have experienced the positive change our solutions bring, and let their stories inspire your journey with us.

Universal API Adapters

Global Universal API Connectivity Solution

Herbie.AI provides secure and flexible API solutions to easily integrate with your existing systems. Our API adapters are universal and support:

The tokenized adapters facilitate robust integrations while maintaining privacy and security. Businesses can leverage Herbie’s conversational abilities to digitally transform key services and extract greater value from their current tech stack in a seamless manner.

RESTful APIs

Connect to REST APIs for real-time data exchange in JSON format.

Web Services

Integrate via XML-based web services for seamless interfacing. 

Different Formats

Herbie can adapt to your preferred data transmission methods and standards.

Human Sense Technology

Herbie.AI can process and understand information uploaded to generate highly accurate AI models powered by Generative AI that respond to questions with 98% precision.

Omnichannel Capabilities

Pre-built integrations allow for instant activation across 15+ social channels without any data changes or coding required. Customers can be engaged wherever they are.

Flexible
Integrations

Real-time Universal API adapters facilitate secure, authenticated integration of internal systems into conversational services with low code for seamless stakeholder interactions.

Fortified
Security

Multiple certifications and compliances with standards like ISO 27001, ISO 9001, SEI CMM, Security Vulnerability, HIPPA, GDPR, DPDP, NESA, etc. make Herbie.AI the safest conversational.

Scalable
Deployment

Options to deploy on premises, on private or public clouds maintain equal security. Suitability for any business governance models and infrastructures.

Suitable
Pricing

Affordable pricing ranges from One Time Pricing, Annual Subscriptions (both on premises & Cloud deployments), Conversations based pricing on SAAS.

Multilingual
Skills

Dynamic language management enables real-time conversation across 132+ languages. Content is intelligently served in the user's spoken tongue for personalized assistance.

Augmented
Support

The live agent centre leverages smart queueing systems and tools like paraphrasing, container texting, Text, Audio, Video & Conferencing modes support augmenting the customer engagement.

Latest Blog

Safety & Security of Herbie.AI

Data Minimization
Data Minimization

Only necessary user data is collected and processed by Herbie AI as per the principle of data minimization. Redundant or unnecessary data is purged as per retention policies.

User Privacy Controls
User Privacy Controls

Users have access to their data and can edit or delete it upon request. They can restrict or withdraw consent for data usage via simple privacy interfaces.

Anonymization Techniques
Anonymization Techniques

Whenever possible, sensitive user information is pseudonymized or anonymized before being used for research, analytics or AI model training purposes.

Independent Audits
Independent Audits

Regular third-party privacy and security audits ensure ongoing compliance with standards. Any non-compliances are promptly resolved. 

GDPR Compliance
GDPR Compliance

Herbie AI's protocols are designed to meet the stringent requirements of the General Data Protection Regulation (GDPR) enforced by the EU. This includes provisions around user consent, data protection by design, breach notification and more. 

HIPAA Compliance
HIPAA Compliance

For healthcare customers in the US, Herbie AI ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules for protected health information. 

ISO 27001 Certification
ISO 27001 Certification

The information security management system at Herbie AI has been certified against the ISO/IEC 27001 standard, demonstrating best practices for managing risks to security.

In summary, Herbie AI adopts a “privacy by design” strategy to responsibly handle user information as per global best practices and regulations. User privacy remains a top priority.
In summary, Herbie AI takes a defence-in-depth approach with people, processes and technology to deliver robust security for customers.
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