Human Sense Technology Powered with Generative AI
Live Agent Support
Generative AI Powered Conversational AI Voice Assistant
Herbie.AI – Advanced Multilingual Smart Voice Assistant available instantly across 15+ social channels and serves 16+ Industry Verticals
Enhanced Customer Experiences
Transforming customer interactions for exceptional, personalized experiences that drive loyalty
Improved Employee Productivity
Boosted efficiency fostering productivity, innovation, and organizational excellence seamlessly.
Reduced Operation Cost
Efficient operations cutting costs, enhancing sustainability for long-term business success.
Expand Business
Strategic expansion initiatives unlocking new markets, amplifying growth, and diversifying portfolios.
Increased Revenue
Optimized strategies driving revenue growth and maximizing business profitability effectively.
Multilingual Maestro
Engage with true conversational AI Powered with Generative AI
Herbie.AI – an advanced and sophisticated generative AI-powered voice assistant. Herbie.AI is a round-the-clock, multicultural and multilingual digital assistant that can verbally interact with your customers in their preferred language to address their questions, personalized transactions and more. With its energetic 24/7 unified support across 15+ social channels, Herbie.AI digitally transforms your business by having human-like conversations with customers to resolve their needs and drive growth.
Our Global Presence
Key Features of Herbie.AI
Digital Transformation is impossible without Conversational AI, Herbie.AI has super-bullish forecasting and here to stay for next 10 years.
Largest Language Understanding
Voice - 70+ languages and text - 132+ languages proficiency
Universal API Adapter
Seamlessly integrate any of your systems with low code.
Fastest Go Live
Info / FAQ bots – Just Go Live same day. Transaction Bots with in weeks
Human Sense
Technology
95%+ maturity level, the highest standard achieved.
Primary Focus
Digital Transformation through Generative/Conversational AI.
Strategic Partnerships
Rapidly expanding with Tier-1 Partners across 30+ Countries and growing.
Enhanced Customer Experiences
Human Web Chat, Virtual Assistant – Voice & text – Seamless integration with 15+ Social Channels – Integration with internal Applications.
Human Sense Technology
Herbie understands the intent & conceptuality of the conversation and responds 95%+ times perfectly to the expectation equal to a Human.
Human Contact Center
Live Agent Functionality with Smart Queue System. Inbuilt advanced features like Canned Response, Paraphrase settings, Tone Settings.
Universal API Adapter
For seamless integration with Core Systems, CRM Applications, etc. Pre-Integrated with Open LLM Modes like ChatGPT, Google etc.
About Herbie.AI
Revolutionary AI platform empowers optimal business decisions
Generative AI Powered Conversational AI Voice Assistant speaks 132+ languages.
Several Unique, Advanced & Futuristic functionalities with infinite possibilities.
Certified for Security Standards and complying to Vulnerability Assessments & Data Privacy and Protection Regulations like GDPR, DPDP ACT, NESA, etc.
Available SAAS, On Cloud, On Premises Versions that meets the expectations of all business sectors.
Innovative Pricing Models, 100% successful deployments, 95% Maturity.
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Enterprise Customers
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Industry
Verticals
1M+
Monthly Conversations
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SME
Clients
0+
Countries
Presence
Business Verticals
Banking & Financial Services
Overview of members for effective collaboration and communication.
Insurance
Goal setting and results evaluation are critical for achieving success.
Retail
Identifying, attracting, and selecting candidates for organizational success.
Healthcare
Documents outlining functions for organized and efficient operations.
Education
Explore growth paths within our dynamic and diverse organization.
Manufacturing
Smooth transitions for enhanced workplace productivity and satisfaction.
Utilities
Defining roles to enhance teamwork and organizational effectiveness.
Government
Streamlined process for efficient and employee-friendly vacation requests.
FMCG
Distributing important updates and information for staff awareness.
Automobile
Schedule of holidays for effective time management and
planning.
Hospitality
Organizing tasks and resources for successful project completion.
Frequently Asked Questions
Create accordion with smooth animation by implementing stagger animation.
What are the unique advantages of Herbie.AI compared to Competition?
Herbie.AI is advanced Generative AI Powered Conversational AI Voice Assistant and offers incomparable advantages compared to our competition.
01. Our own Generative AI LLM Model coupled with Conversational AI Hybrid Technology offers key features every corporate must have on their Digital Transformation Journey.
02. No Manual training of Info / FAQ bots. Just upload and go Live
03. 95%+ Maturity in a short span of time
04. Speaks more than 132 Languages globally – Our own TTS service. No need to pay for metered charges from other players.
05. Ready to Use across 15+ channels like WhatsApp, Facebook, Insta, Alexa and more… No Code Change or Data Manipulation
06. Live Chat / Live Agent functionality with Smart Queue System – Supports Text, Audio, Video and Conferencing Facilities.
07. Universal API Adapter for easy integration with any of your systems.
What are the Languages Herbie.AI can speak?
Herbie.AI speaks more than 132 languages. Below are some of the languages. Please write to us at support@herbie.ai for more details.
Afrikaans, Akan, Albanian, Amharic, Arabic, Armenian, Assamese, Aymara, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Breton, Bulgarian, Burmese, Catalan, Cherokee, Chichewa, Chinese, Croatian, Czech, Danish, Divehi, Dutch, English, Esperanto, Estonian, Faroese, Finnish, French, Fulah, Galician, Ganda, Georgian, German, Greek, Guarani, Gujarati, Haitian, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Inuktitut, Irish, Italian, Japanese, Javanese, Kalaallisut, Kannada, Kashmiri, Kazakh, Khmer, Kinyarwanda, Kirghiz, Korean, Kurdish, Lao, Latin, Latvian, Limburgish, Lingala, Lithuanian, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Northern Sami, Norwegian, Norwegian (bokmal), Oriya, Oromo, Pashto, Persian, Polish, Portuguese, Punjabi, Quechua, Raeto-Romance, Romanian, Russian, Sanskrit, Sardinian, Scottish Gaelic, Serbian, Shona, Sicilian, Sindhi, Sinhalese, Slovak, Slovenian, Somali, Sotho, South Ndebele, Spanish, Sundanese, Swahili, Swati, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tigrinya, Tsonga, Tswana, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Venda, Vietnamese, Welsh, Western Frisian, Wolof, Xhosa, Yiddish, Yoruba, and Zulu.
What are the deployment models of Herbie.AI?
We can deploy Herbie.AI as per your business requirements.
• On Premises
• On Cloud
• Hybrid
What are the Safety Certifications Herbie.AI has?
We are certified with
• ISO 27001 – for Data Security
• ISO 9001, SEI-CMM – for Process Maturity
• Cert-in – for Vulnerability Clearance
• Compliance Data Privacy & Protection regulations like GDPR, DPDP, NESA etc.
How long it will take to deploy Herbie.AI?
General Info / FAQ bots, you can go live within Hours / Minutes.
Transactional Automation depending on availability of APIs of your systems you can plan in multiple trenches of 10 – 15 use cases for every 4 weeks.
Herbie Certificates
SAIL Sarathi’–the first of its kind in the Indian steel industry. As a part of #Industry4.0, #SAIL is continuously embracing Digital Transformation
We are happy and thrilled to launch country’s First Virtual Assistant using Herbie.AI and we are the first to launch the transaction automation using Herbie.AI. The overall experience BBK, Bank iThmar & Invita) is very positive and we foresee many more expansions including social channels.
Our Testimonials
Voices of Satisfied Clients
Universal API Adapters
Global Universal API Connectivity Solution
Herbie.AI provides secure and flexible API solutions to easily integrate with your existing systems. Our API adapters are universal and support:
The tokenized adapters facilitate robust integrations while maintaining privacy and security. Businesses can leverage Herbie’s conversational abilities to digitally transform key services and extract greater value from their current tech stack in a seamless manner.
RESTful APIs
Connect to REST APIs for real-time data exchange in JSON format.
Web Services
Integrate via XML-based web services for seamless interfacing.
Different Formats
Herbie can adapt to your preferred data transmission methods and standards.
Human Sense Technology
Herbie.AI can process and understand information uploaded to generate highly accurate AI models powered by Generative AI that respond to questions with 98% precision.
Omnichannel Capabilities
Pre-built integrations allow for instant activation across 15+ social channels without any data changes or coding required. Customers can be engaged wherever they are.
Flexible
Integrations
Real-time Universal API adapters facilitate secure, authenticated integration of internal systems into conversational services with low code for seamless stakeholder interactions.
Fortified
Security
Multiple certifications and compliances with standards like ISO 27001, ISO 9001, SEI CMM, Security Vulnerability, HIPPA, GDPR, DPDP, NESA, etc. make Herbie.AI the safest conversational.
Scalable
Deployment
Options to deploy on premises, on private or public clouds maintain equal security. Suitability for any business governance models and infrastructures.
Suitable
Pricing
Affordable pricing ranges from One Time Pricing, Annual Subscriptions (both on premises & Cloud deployments), Conversations based pricing on SAAS.
Multilingual
Skills
Dynamic language management enables real-time conversation across 132+ languages. Content is intelligently served in the user's spoken tongue for personalized assistance.
Augmented
Support
The live agent centre leverages smart queueing systems and tools like paraphrasing, container texting, Text, Audio, Video & Conferencing modes support augmenting the customer engagement.
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Safety & Security of Herbie.AI
- Privacy Frameworks
- Security Measures
Only necessary user data is collected and processed by Herbie AI as per the principle of data minimization. Redundant or unnecessary data is purged as per retention policies.
Users have access to their data and can edit or delete it upon request. They can restrict or withdraw consent for data usage via simple privacy interfaces.
Whenever possible, sensitive user information is pseudonymized or anonymized before being used for research, analytics or AI model training purposes.
Regular third-party privacy and security audits ensure ongoing compliance with standards. Any non-compliances are promptly resolved.
Herbie AI's protocols are designed to meet the stringent requirements of the General Data Protection Regulation (GDPR) enforced by the EU. This includes provisions around user consent, data protection by design, breach notification and more.
For healthcare customers in the US, Herbie AI ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules for protected health information.
The information security management system at Herbie AI has been certified against the ISO/IEC 27001 standard, demonstrating best practices for managing risks to security.
Automated backups and disaster recovery mechanisms ensure business continuity.
Military-grade encryption of all user data in transit and at rest using SSL/TLS protocols.
Analytical and statistical anonymousization of any personal user information used for research/ML.
Anti-fraud mechanisms like bot detection, CAPTCHA etc. protect against malicious automated activities.
Penetration testing by certified third-party security firms to identify attack surface and strengthen defenses.
Dedicated security operations center monitors 24/7 for threats, with prompt incident response in case of any security events.
Rigorous employee training and policies ensure data is handled responsibly by the organization.
Role-based access controls and multi-factor authentication restrict access to sensitive systems and data.
Multilayer security featuring firewalls, web application filters, malware protection and intrusion prevention.
Adherence to strict privacy frameworks like GDPR, with privacy-by-design approach and data minimization principles.
Application security best practices like input validation, output encoding and session management to prevent exploits.
Regular vulnerability scans using industry-standard tools like ZAP and Dependency-Check to identify and patch any security issues.
Software Suggest Quadrant – Champion
We have rightfully earned a reputation for being innovators in our field. Our AI platform is the most relied upon and acclaimed solution available. Herbie.AI has been recognized as a Champion in the 2023 Magic Quadrant report for Enterprise Conversational AI Platforms by Software Suggest, along with several other prominent industry recognitions, cementing its position as a leading player in the space.
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