Welcoming you to be part of the Conversational AI Revolution
Safe, Secured & Compliant
Global Herbie Connection
We have offices at below countries
Bahrain
Botswana
Chile
Dominica Republic
Lebanon
Ecuador
Ethiopia
Fiji
Ghana
Guatemala
India
Ireland
Kenya
Kuwait
Libya
Maldives
Malawa
Mexico
Namibia
Nicaragua
Oman
Paraguay
Peru
Philippines
Qatar
Saudi Arabia
Sri Lanka
Switzerland
Tanzania
United Arab Emirates
Uganda
United Kingdom
Unites States
Zambia
Zimbabwe
Key Advantages of Herbie.AI
Ensuring over 95% accurate responses through understanding context and user intent using our Human Sense Technology.
Supporting multiple languages for global businesses with 70+ voices and 132+ text languages.
Reducing costs by handling high volume of interactions simultaneously.
Enhancing scalability to handle sudden increases in demand.
Enhancing customer service and satisfaction through fast, accurate response which boosts loyalty.
Providing personalised customer interactions to increase retention; and instantly scaling across 15+ channels such as Facebook, WhatsApp, etc
Increasing efficiency by automating repetitive tasks to free up employees for more complex work.
Flexible licensing models are also provided to suit diverse business needs.
Generating advanced data models resulting with over 90% maturity simply by uploading documents or website URLs without needing to create explicit Q&As.
Herbie.AI offers secure conversational bots for customers, and HR, help-desk, sales & procurement bots for employees along with a senior management dashboard for critical business insights.
Offering 24/7 customer support for convenience.
Delight Customers at the Speed of Light
Total Security
Staffless Expansion
Automated Efficiency
Feedback Optimization
Power Up Your Fintech Potential
Be a Leader in customer engagement with Herbie.AI
Generative AI GPT powered & Self Trained bots that engages customers on a free flow conversation with service levels more than 95% and ensure building of stronger relationships.
Prebuilt Ready to Use Transaction Flows
132+ for Retail Banking, 60+ for Corporate Banking pre-built use cases fast tracks your digital transformation.
132+
Languages
Now your customers can speak their languages of preference when they interact with Herbie, that gives freedom of speech and increase your customer base across regions.
Live Agent
Support
Smart Queue based Human Contact Centre ensures seamless conversation switch to a human based on Sentiment or ask with Text, Audio, video & conferencing facilities.
Frequently Asked Questions
What are the unique advantages of Herbie.AI compared to Competition?
Herbie.AI is advanced Generative AI Powered Conversational AI Voice Assistant and offers incomparable advantages compared to our competition.
01. Our own Generative AI LLM Model coupled with Conversational AI Hybrid Technology offers key features every corporate must have on their Digital Transformation Journey.
02. No Manual training of Info / FAQ bots. Just upload and go Live
03. 95%+ Maturity in a short span of time
04. Speaks more than 132 Languages globally – Our own TTS service. No need to pay for metered charges from other players.
05. Ready to Use across 15+ channels like WhatsApp, Facebook, Insta, Alexa and more… No Code Change or Data Manipulation
06. Live Chat / Live Agent functionality with Smart Queue System – Supports Text, Audio, Video and Conferencing Facilities.
07. Universal API Adapter for easy integration with any of your systems.
What are the Languages Herbie.AI can speak?
Herbie.AI speaks more than 132 languages. Below are some of the languages. Please write to us at support@herbie.ai for more details.
Afrikaans, Akan, Albanian, Amharic, Arabic, Armenian, Assamese, Aymara, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Breton, Bulgarian, Burmese, Catalan, Cherokee, Chichewa, Chinese, Croatian, Czech, Danish, Divehi, Dutch, English, Esperanto, Estonian, Faroese, Finnish, French, Fulah, Galician, Ganda, Georgian, German, Greek, Guarani, Gujarati, Haitian, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Inuktitut, Irish, Italian, Japanese, Javanese, Kalaallisut, Kannada, Kashmiri, Kazakh, Khmer, Kinyarwanda, Kirghiz, Korean, Kurdish, Lao, Latin, Latvian, Limburgish, Lingala, Lithuanian, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Northern Sami, Norwegian, Norwegian (bokmal), Oriya, Oromo, Pashto, Persian, Polish, Portuguese, Punjabi, Quechua, Raeto-Romance, Romanian, Russian, Sanskrit, Sardinian, Scottish Gaelic, Serbian, Shona, Sicilian, Sindhi, Sinhalese, Slovak, Slovenian, Somali, Sotho, South Ndebele, Spanish, Sundanese, Swahili, Swati, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tigrinya, Tsonga, Tswana, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Venda, Vietnamese, Welsh, Western Frisian, Wolof, Xhosa, Yiddish, Yoruba, and Zulu.
What are the deployment models of Herbie.AI?
We can deploy Herbie.AI as per your business requirements.
• On Premises
• On Cloud
• Hybrid
What are the Safety Certifications Herbie.AI has?
We are certified with
• ISO 27001 – for Data Security
• ISO 9001, SEI-CMM – for Process Maturity
• Cert-in – for Vulnerability Clearance
• Compliance Data Privacy & Protection regulations like GDPR, DPDP, NESA etc.
How long it will take to deploy Herbie.AI?
General Info / FAQ bots, you can go live within Hours / Minutes.
Transactional Automation depending on availability of APIs of your systems you can plan in multiple trenches of 10 – 15 use cases for every 4 weeks.
Herbie Certificates
Our Global Presence
SAIL Sarathi’–the first of its kind in the Indian steel industry. As a part of #Industry4.0, #SAIL is continuously embracing Digital Transformation
We are happy and thrilled to launch country’s First Virtual Assistant using Herbie.AI and we are the first to launch the transaction automation using Herbie.AI. The overall experience BBK, Bank iThmar & Invita) is very positive and we foresee many more expansions including social channels.
Our Testimonials
Voices of Satisfied Clients
Universal API Adapters
Global Universal API Connectivity Solution
Herbie.AI provides secure and flexible API solutions to easily integrate with your existing systems. Our API adapters are universal and support:
The tokenized adapters facilitate robust integrations while maintaining privacy and security. Businesses can leverage Herbie’s conversational abilities to digitally transform key services and extract greater value from their current tech stack in a seamless manner.
RESTful APIs
Connect to REST APIs for real-time data exchange in JSON format.
Web Services
Integrate via XML-based web services for seamless interfacing.
Different Formats
Herbie can adapt to your preferred data transmission methods and standards.
Human Sense Technology
Herbie.AI can process and understand information uploaded to generate highly accurate AI models powered by Generative AI that respond to questions with 98% precision.
Omnichannel Capabilities
Pre-built integrations allow for instant activation across 15+ social channels without any data changes or coding required. Customers can be engaged wherever they are.
Flexible
Integrations
Real-time Universal API adapters facilitate secure, authenticated integration of internal systems into conversational services with low code for seamless stakeholder interactions.
Fortified
Security
Multiple certifications and compliances with standards like ISO 27001, ISO 9001, SEI CMM, Security Vulnerability, HIPPA, GDPR, DPDP, NESA, etc. make Herbie.AI the safest conversational.
Scalable
Deployment
Options to deploy on premises, on private or public clouds maintain equal security. Suitability for any business governance models and infrastructures.
Suitable
Pricing
Affordable pricing ranges from One Time Pricing, Annual Subscriptions (both on premises & Cloud deployments), Conversations based pricing on SAAS.
Multilingual
Skills
Dynamic language management enables real-time conversation across 132+ languages. Content is intelligently served in the user's spoken tongue for personalized assistance.
Augmented
Support
The live agent centre leverages smart queueing systems and tools like paraphrasing, container texting, Text, Audio, Video & Conferencing modes support augmenting the customer engagement.
Latest Blog
Conversational AI Optimizing Manufacturing & Distribution.
Home > Industries > Manufacturing Chatbot Conversational AI Optimizing Manufacturing & Distribution. In today’s...
AI-Powered Insurance Chatbots Transforming Customer Experience.
Home > Industries > insurance chatbot AI-Powered Insurance Chatbots Transforming Customer Experience. In the...
Top Financial Literacy Chatbots for Student Education
Home > Industries > Educational Chatbot Top Financial Literacy Chatbots for Student Education. In...
Boost Retail Sales with AI Chatbots Your Complete Guide.
Home > Industries > Retail chatbot Boost Retail Sales with AI Chatbots Your Complete...
AI Chat Support for Real-Time Order Tracking in Hospitality.
Home > Industries > Chatbot Hospitality AI Chat Support for Real-Time...
AI Chatbots: Improving Healthcare with Clear Benefits & Uses
Home > Industries > Chatbot Healthcare AI Chatbots: Improving Healthcare with Clear Benefits and...
Educational Chatbots Transforming Student Support & Engagement
Home > Industries > Educational Chatbot Educational Chatbots Transforming Student Support & Engagement The...
The Future of Banking: How Chatbots Will Dominate in 2024
Home > Industries > The Future of Banking The Future of Banking: How Chatbots...
Safety & Security of Herbie.AI
- Privacy Frameworks
- Security Measures
Only necessary user data is collected and processed by Herbie AI as per the principle of data minimization. Redundant or unnecessary data is purged as per retention policies.
Users have access to their data and can edit or delete it upon request. They can restrict or withdraw consent for data usage via simple privacy interfaces.
Whenever possible, sensitive user information is pseudonymized or anonymized before being used for research, analytics or AI model training purposes.
Regular third-party privacy and security audits ensure ongoing compliance with standards. Any non-compliances are promptly resolved.
Herbie AI's protocols are designed to meet the stringent requirements of the General Data Protection Regulation (GDPR) enforced by the EU. This includes provisions around user consent, data protection by design, breach notification and more.
For healthcare customers in the US, Herbie AI ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules for protected health information.
The information security management system at Herbie AI has been certified against the ISO/IEC 27001 standard, demonstrating best practices for managing risks to security.
Automated backups and disaster recovery mechanisms ensure business continuity.
Military-grade encryption of all user data in transit and at rest using SSL/TLS protocols.
Analytical and statistical anonymousization of any personal user information used for research/ML.
Anti-fraud mechanisms like bot detection, CAPTCHA etc. protect against malicious automated activities.
Penetration testing by certified third-party security firms to identify attack surface and strengthen defenses.
Dedicated security operations center monitors 24/7 for threats, with prompt incident response in case of any security events.
Rigorous employee training and policies ensure data is handled responsibly by the organization.
Role-based access controls and multi-factor authentication restrict access to sensitive systems and data.
Multilayer security featuring firewalls, web application filters, malware protection and intrusion prevention.
Adherence to strict privacy frameworks like GDPR, with privacy-by-design approach and data minimization principles.
Application security best practices like input validation, output encoding and session management to prevent exploits.
Regular vulnerability scans using industry-standard tools like ZAP and Dependency-Check to identify and patch any security issues.
Software Suggest Quadrant – Champion
We have rightfully earned a reputation for being innovators in our field. Our AI platform is the most relied upon and acclaimed solution available. Herbie.AI has been recognized as a Champion in the 2023 Magic Quadrant report for Enterprise Conversational AI Platforms by Software Suggest, along with several other prominent industry recognitions, cementing its position as a leading player in the space.
Get Updates & More
Thoughtful thoughts to your inbox