Fuel your growth with Generative AI Powered Conversational AI
Safe, Secured & Compliant
Digital Auto Assistant
Herbie.AI Streamlining Auto Customer Experiences
The automobile industry is undergoing rapid digital transformation. Customers today expect an omnichannel experience where they can easily find information, get assistance, and conduct transactions across websites, apps, calls, emails and social media. However, managing these complex customer journeys manually is challenging for dealers and OEMs. This is where Herbie.AI can help by being available 24/7 to address basic customer needs, freeing up your staff to focus on more complex tasks.
Our solution leverages the latest advances in natural language processing to understand customer intents through conversation. It has been designed based on insights from hundreds of customer interactions to intuitively guide discussions across a variety of scenarios related to purchasing, financing, insurance, service and more.
Enhanced Customer Experience: Customers can get their queries resolved instantly through conversational self-service without waiting on phone calls or store visits. This improves satisfaction levels.
Increased Dealership Efficiency: Basic FAQs and inquiries that take up significant dealer associate time can now be automatically handled. This allows them to devote more attention to sales and customer relationships.
Actionable Business Insights: The conversational data captured is analyzed to gain a deeper understanding of customer pain points, purchase considerations, common objections and more through their own words and terminology. This powers better marketing and product strategies.
Personalized Engagement: Through intelligent profiling, the bot can have individualized follow-up discussions and even adapt its personality based on attributes like age, location and previous interactions to truly customize the experience.
By analyzing historical and real-time customer data, AI assistants uncover invaluable insights. They identify the attributes of top spenders to replicate successes, pinpoint source markets or vehicle types, determine the most engaging amenities and spot emerging trends or pain points. Staff make smarter, more lucrative decisions informed by AI-driven intelligence.
Finally, AI systems easily adapt copy, features and dialog flows to regional languages and cultures. Herbie.AI deliver hyper-personalized service whether interacting with domestic or international visitors. Anthropic ensures ethical, unbiased conversations as well. In today's experience-driven travel sector, conversational AI presents a major opportunity to redefine Automobile Industry.
Smart Solutions
Innovative Intelligent Interaction Solutions
Smart Voice
Universal API Adapter
Unified Interaction
Contextual Intelligence
Continuous Engagement
Human Sense Technology
Multiple Response System
Customers
General / Company / Vehicle information
Test Drive Booking / Feedback
Vehicle Comparisons - Features
Financing Options
Insurance Options, Quotes
Service Options, Delivery Tracking
Service Reminders, Service booking, Issues for Service
Service Delivery / Feedback
Warranty Details & Claims
Feedback
Get information / details about the Vehicle
Accounts Management
Account Receivable & Payable
Outstanding Receivable customer wise
Yet to raise Invoice customer wise
Outstanding Receivable
Receivable Forecasting
Cash flow Plans for
Outstanding Payable
Upcoming Payments
Payment Approvals
Credit / Debit Notes
Suppliers
Dealers
Management
Employees
Frequently Asked Questions
What are the unique advantages of Herbie.AI compared to Competition?
Herbie.AI is advanced Generative AI Powered Conversational AI Voice Assistant and offers incomparable advantages compared to our competition.
01. Our own Generative AI LLM Model coupled with Conversational AI Hybrid Technology offers key features every corporate must have on their Digital Transformation Journey.
02. No Manual training of Info / FAQ bots. Just upload and go Live
03. 95%+ Maturity in a short span of time
04. Speaks more than 132 Languages globally – Our own TTS service. No need to pay for metered charges from other players.
05. Ready to Use across 15+ channels like WhatsApp, Facebook, Insta, Alexa and more… No Code Change or Data Manipulation
06. Live Chat / Live Agent functionality with Smart Queue System – Supports Text, Audio, Video and Conferencing Facilities.
07. Universal API Adapter for easy integration with any of your systems.
What are the Languages Herbie.AI can speak?
Herbie.AI speaks more than 132 languages. Below are some of the languages. Please write to us at support@herbie.ai for more details.
Afrikaans, Akan, Albanian, Amharic, Arabic, Armenian, Assamese, Aymara, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Breton, Bulgarian, Burmese, Catalan, Cherokee, Chichewa, Chinese, Croatian, Czech, Danish, Divehi, Dutch, English, Esperanto, Estonian, Faroese, Finnish, French, Fulah, Galician, Ganda, Georgian, German, Greek, Guarani, Gujarati, Haitian, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Inuktitut, Irish, Italian, Japanese, Javanese, Kalaallisut, Kannada, Kashmiri, Kazakh, Khmer, Kinyarwanda, Kirghiz, Korean, Kurdish, Lao, Latin, Latvian, Limburgish, Lingala, Lithuanian, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Northern Sami, Norwegian, Norwegian (bokmal), Oriya, Oromo, Pashto, Persian, Polish, Portuguese, Punjabi, Quechua, Raeto-Romance, Romanian, Russian, Sanskrit, Sardinian, Scottish Gaelic, Serbian, Shona, Sicilian, Sindhi, Sinhalese, Slovak, Slovenian, Somali, Sotho, South Ndebele, Spanish, Sundanese, Swahili, Swati, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tigrinya, Tsonga, Tswana, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Venda, Vietnamese, Welsh, Western Frisian, Wolof, Xhosa, Yiddish, Yoruba, and Zulu.
What are the deployment models of Herbie.AI?
We can deploy Herbie.AI as per your business requirements.
• On Premises
• On Cloud
• Hybrid
What are the Safety Certifications Herbie.AI has?
We are certified with
• ISO 27001 – for Data Security
• ISO 9001, SEI-CMM – for Process Maturity
• Cert-in – for Vulnerability Clearance
• Compliance Data Privacy & Protection regulations like GDPR, DPDP, NESA etc.
How long it will take to deploy Herbie.AI?
General Info / FAQ bots, you can go live within Hours / Minutes.
Transactional Automation depending on availability of APIs of your systems you can plan in multiple trenches of 10 – 15 use cases for every 4 weeks.
Herbie Certificates
Our Global Presence
SAIL Sarathi’–the first of its kind in the Indian steel industry. As a part of #Industry4.0, #SAIL is continuously embracing Digital Transformation
We are happy and thrilled to launch country’s First Virtual Assistant using Herbie.AI and we are the first to launch the transaction automation using Herbie.AI. The overall experience BBK, Bank iThmar & Invita) is very positive and we foresee many more expansions including social channels.
Our Testimonials
Voices of Satisfied Clients
Universal API Adapters
Global Universal API Connectivity Solution
Herbie.AI provides secure and flexible API solutions to easily integrate with your existing systems. Our API adapters are universal and support:
The tokenized adapters facilitate robust integrations while maintaining privacy and security. Businesses can leverage Herbie’s conversational abilities to digitally transform key services and extract greater value from their current tech stack in a seamless manner.
RESTful APIs
Connect to REST APIs for real-time data exchange in JSON format.
Web Services
Integrate via XML-based web services for seamless interfacing.
Different Formats
Herbie can adapt to your preferred data transmission methods and standards.
Human Sense Technology
Herbie.AI can process and understand information uploaded to generate highly accurate AI models powered by Generative AI that respond to questions with 98% precision.
Omnichannel Capabilities
Pre-built integrations allow for instant activation across 15+ social channels without any data changes or coding required. Customers can be engaged wherever they are.
Flexible
Integrations
Real-time Universal API adapters facilitate secure, authenticated integration of internal systems into conversational services with low code for seamless stakeholder interactions.
Fortified
Security
Multiple certifications and compliances with standards like ISO 27001, ISO 9001, SEI CMM, Security Vulnerability, HIPPA, GDPR, DPDP, NESA, etc. make Herbie.AI the safest conversational.
Scalable
Deployment
Options to deploy on premises, on private or public clouds maintain equal security. Suitability for any business governance models and infrastructures.
Suitable
Pricing
Affordable pricing ranges from One Time Pricing, Annual Subscriptions (both on premises & Cloud deployments), Conversations based pricing on SAAS.
Multilingual
Skills
Dynamic language management enables real-time conversation across 132+ languages. Content is intelligently served in the user's spoken tongue for personalized assistance.
Augmented
Support
The live agent centre leverages smart queueing systems and tools like paraphrasing, container texting, Text, Audio, Video & Conferencing modes support augmenting the customer engagement.
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Safety & Security of Herbie.AI
- Privacy Frameworks
- Security Measures
Only necessary user data is collected and processed by Herbie AI as per the principle of data minimization. Redundant or unnecessary data is purged as per retention policies.
Users have access to their data and can edit or delete it upon request. They can restrict or withdraw consent for data usage via simple privacy interfaces.
Whenever possible, sensitive user information is pseudonymized or anonymized before being used for research, analytics or AI model training purposes.
Regular third-party privacy and security audits ensure ongoing compliance with standards. Any non-compliances are promptly resolved.
Herbie AI's protocols are designed to meet the stringent requirements of the General Data Protection Regulation (GDPR) enforced by the EU. This includes provisions around user consent, data protection by design, breach notification and more.
For healthcare customers in the US, Herbie AI ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules for protected health information.
The information security management system at Herbie AI has been certified against the ISO/IEC 27001 standard, demonstrating best practices for managing risks to security.
Automated backups and disaster recovery mechanisms ensure business continuity.
Military-grade encryption of all user data in transit and at rest using SSL/TLS protocols.
Analytical and statistical anonymousization of any personal user information used for research/ML.
Anti-fraud mechanisms like bot detection, CAPTCHA etc. protect against malicious automated activities.
Penetration testing by certified third-party security firms to identify attack surface and strengthen defenses.
Dedicated security operations center monitors 24/7 for threats, with prompt incident response in case of any security events.
Rigorous employee training and policies ensure data is handled responsibly by the organization.
Role-based access controls and multi-factor authentication restrict access to sensitive systems and data.
Multilayer security featuring firewalls, web application filters, malware protection and intrusion prevention.
Adherence to strict privacy frameworks like GDPR, with privacy-by-design approach and data minimization principles.
Application security best practices like input validation, output encoding and session management to prevent exploits.
Regular vulnerability scans using industry-standard tools like ZAP and Dependency-Check to identify and patch any security issues.
Software Suggest Quadrant – Champion
We have rightfully earned a reputation for being innovators in our field. Our AI platform is the most relied upon and acclaimed solution available. Herbie.AI has been recognized as a Champion in the 2023 Magic Quadrant report for Enterprise Conversational AI Platforms by Software Suggest, along with several other prominent industry recognitions, cementing its position as a leading player in the space.
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